TERMS OF USE
The website www.dalcochem.gr is an online store for displaying and selling detergent, disinfectant, and cosmetic products via the Internet, operated by DALCOCHEM S.A., a company specializing in the production of detergents, disinfectants, and cosmetics, headquartered at 213 Karamanli Ave., Acharnes, Greece, with VAT number 094100000 and G.E.MI. number 083264402000.
Before entering the online store and browsing our website, we invite you to review the following terms and conditions, which specifically apply to the use of the online store located at www.dalcochem.gr. Please ensure that you agree to these terms, as any transactions you make through the website are governed by these conditions, and engaging with us implies irrevocable acceptance of these terms.

TERMS
DALCOCHEM S.A. reserves the right to unilaterally modify or update these terms and conditions of transactions made via its online store. DALCOCHEM S.A. undertakes the obligation to inform users of any changes via the website of the online store. It is clarified that any change in terms does not affect orders already placed.

PROVIDED INFORMATION & PRODUCTS
DALCOCHEM S.A. is committed to the completeness and accuracy of the information provided on its website www.dalcochem.gr, both regarding the essential characteristics of the products described, and the accuracy of the details concerning the services provided through the online store. However, this is subject to technical or typographical errors that may have gone unnoticed or resulted unintentionally, or due to possible website downtime caused by force majeure.

LIMITATION OF LIABILITY
DALCOCHEM S.A. guarantees timely notification to end consumers regarding the unavailability of products. However, the company is not responsible for any technical problems that users may encounter when attempting to access the website, or during use, that are related to their infrastructure compatibility with the website. Furthermore, DALCOCHEM S.A. holds no liability for actions or omissions by third parties, especially unauthorized interventions in products, services, or information provided via the website.

COPYRIGHT
The website www.dalcochem.gr is the official online platform of DALCOCHEM S.A. All content published by DALCOCHEM S.A., including images, graphics, photos, designs, texts, provided services, and products, is the intellectual property of DALCOCHEM S.A. and is protected by relevant provisions of Greek, European, and international law.
The names, images, logos, and distinguishing features that represent DALCOCHEM S.A. or its online store, as well as third parties affiliated with them, are trademarks and distinguishing marks of DALCOCHEM S.A., protected by laws regarding trademarks, industrial, and intellectual property, as well as unfair competition.
In no case should the display and exposure of these elements on www.dalcochem.gr be construed as the transfer or granting of a license or usage rights.

USER OBLIGATIONS
Users of the website www.dalcochem.gr agree not to use the site or the online store to send, publish, email, or transmit, by any other means, any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, disparaging, vulgar, obscene, libelous, violates the privacy of others, expresses malice, or promotes racial, national, or other forms of discrimination. Content that may cause harm to minors in any way, is not permitted to be transmitted under applicable laws or contractual or managerial relationships (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships, or protected under confidentiality agreements), violates any patents, trademarks, trade secrets, copyrights, or other intellectual property rights of third parties, contains software viruses or any other codes, files, or programs designed to interrupt, damage, destroy, or hinder the functioning of any computer software or hardware, intentionally or unintentionally violates applicable Greek and EU laws, may harass third parties in any way, or contains any content used to collect or store users’ personal data.

PERSONAL DATA
SECURITY
DALCOCHEM S.A. acknowledges the importance of securing your personal data and electronic transactions. The company takes all necessary measures with the latest and most advanced methods to ensure your maximum security. All information related to your personal details and transactions is secure and confidential.
When visiting www.dalcochem.gr, you may be asked to provide personal information such as your name, surname, birth month, email address, and shipping address, usually to process your orders or provide services. The personal data you provide is used exclusively for your transactions with us, improving our services, and ensuring the proper function of the corresponding service, and will not be shared with any third party unless required by law or with the relevant authorities.
Access to your personal data is limited to authorized personnel, and unauthorized access is strictly prohibited. Every reasonable measure to secure your data has been taken.
Your personal information may also be shared with third-party companies cooperating with DALCOCHEM S.A., but only under conditions that ensure your data is not subjected to illegal processing.
If you have any questions or suggestions regarding these matters, please contact us using the provided contact form or via email at info@dalcochem.gr.
At any time, users have the right to be informed about or object to the further processing of their data in accordance with applicable personal data protection laws.

CONFIDENTIALITY OF TRANSACTIONS
The confidentiality of your transactions is a fundamental principle. The same basic principles that apply to traditional transactions also govern electronic commerce (e-commerce). All information transmitted by a user/member to www.dalcochem.gr is confidential, and our company has taken all necessary steps to ensure that it is used only as necessary to provide services. Some of the measures taken include:

• Only authorized employees have access to transaction information, and only when necessary, such as for processing orders or requests.
• DALCOCHEM S.A. does not disclose customer details or transaction information unless authorized by you or required by law or a court decision.
• If DALCOCHEM S.A. uses third parties to support its systems, it ensures that confidentiality is maintained.
• You have the right to request any data held about you and request corrections if you can demonstrate errors.

For your own safety, you should handle all information provided through the service as confidential and refrain from disclosing it to third parties.
If you have any questions or concerns, please contact us via the provided contact form or email info@dalcochem.gr.